Our Privacy Policy
At Brown Sound, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with us through Facebook and Instagram ads, as well as through our website or other forms of communication.
1. Information We Collect
When you click on one of our ads or engage with Brown Sound, we may collect the following information:
Personal Identifiable Information (PII): Your name, email address, phone number, and any other information you voluntarily provide to us.
Non-Personal Information: Browser type, IP address, device type, and demographic information, which are collected automatically through cookies and similar tracking technologies.
Payment Information: For bookings and deposits, we collect payment details such as Venmo usernames. All transactions are processed through secure third-party payment platforms like Venmo.
2. How We Use Your Information
The information we collect is used for:
Communication: Responding to your inquiries and requests for quotes or bookings.
Booking Management: Facilitating and processing deposits and final payments for our DJ services.
Marketing: Sending promotional materials, updates, and special offers, only if you have opted in.
Improvement of Services: Analyzing trends and engagement to enhance our offerings and improve the customer experience.
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. However, we may share data in the following situations:
Service Providers: We may share information with trusted partners who help us operate our business (e.g., payment processors or IT services) and who agree to keep your data confidential.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights and property.
4. Cookies and Tracking
We use cookies and other tracking technologies on Facebook, Instagram, and our website to gather information about your browsing habits. This helps us provide a better user experience, analyze traffic, and serve targeted ads. You can adjust your browser settings to disable cookies if you prefer.
5. Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to keep your data secure, no method of transmission over the internet is 100% secure.
6. Your Choices and Rights
Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any of our promotional communications or contacting us directly.
Access and Correction: You may request access to, or corrections of, your personal information by contacting us at the email provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will be effective as soon as it is published.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights related to your personal data, please contact us at:
Brown Sound DJ Services
Email: cc@brownsoundpro.com
By using our services or engaging with our ads, you agree to the terms outlined in this Privacy Policy.